From a single technician to 12 licensed pros across the Valley - the KeyMaster story is built on trust, speed, and transparency.
KeyMaster Locksmith & Security was founded in 2008 by Marcus Webb out of a single van and a conviction that Phoenix deserved a locksmith who showed up on time, charged what they quoted, and treated every customer with respect. Marcus had been a licensed locksmith for six years and had watched too many competitors use bait-and-switch pricing and unlicensed technicians.
The first three years were just Marcus and his van, available 24 hours a day, 7 days a week. Word spread fast. By 2011, he brought on two additional technicians. By 2015, KeyMaster had five trucks running across Phoenix, Scottsdale, and Tempe. Today the team numbers twelve licensed, background-checked technicians covering the entire Valley.
Every technician at KeyMaster carries their Arizona state license and passes a background check before their first day. Every job gets a flat-rate quote before work begins. Every call is answered by a live dispatcher - not a call center, not an answering machine.
Marcus still takes calls most Saturday mornings. He says the day he stops being reachable to customers is the day KeyMaster loses what makes it different.
Every tech is licensed and background-checked. You see our name on the van, our license number on the invoice, and our face at the door.
Six trucks dispersed across the Valley so we can hit a ~20-minute response time anywhere from Glendale to Chandler.
Flat-rate pricing, always quoted before we start. No after-the-fact add-ons. What you hear on the phone is what you pay.
Owner / Master Locksmith
Founded KeyMaster in 2008. Arizona Master Locksmith License #LO123456. 22 years in the trade.
Lead Commercial Tech
Specializes in master key systems, access control, and high-security commercial installs. 12 years experience.
Dispatch Manager
Runs the dispatch desk and coordinates the team across the Valley. Knows every tech's ETA within two minutes.
We answer every call 24/7 - no voicemail, no hold music. A dispatcher picks up and a tech rolls within minutes.
(602) 555-0161